PRIVACY POLICY
Effective January 1, 2025

IODHOME INC. ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and online store (the "Site"), contact us, or purchase our products.

This Policy is in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and other applicable laws of the Philippines.

1. Information We Collect
We collect personal data when you interact with us, including when you:

Visit our website or online store

Create an account or place an order

Subscribe to our newsletter or marketing communications

Contact us through phone, email, social media, or our contact forms

Personal Data Collected May Include:
Full name

Contact information (email address, phone number, address)

Delivery address

Payment details (processed via secure third-party providers)

Device and browsing information (IP address, browser type, location data)

Purchase history and transaction records

2. How We Use Your Information
We collect and use your personal data for the following purposes:

To process and fulfill your orders

To deliver purchased products to your address

To respond to your inquiries and customer service requests

To improve our website, products, and services

To send marketing and promotional communications (with your consent)

To comply with legal obligations and regulatory requirements

3. Sharing and Disclosure of Information
We do not sell or trade your personal information. However, we may share your information with:

Delivery and logistics partners for order fulfillment

Payment service providers for transaction processing

IT and marketing service providers for website operation and communication management

Government agencies, when required by law

All third-party providers are required to maintain the confidentiality and security of your information.

4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

6. Your Rights as a Data Subject
In accordance with the Data Privacy Act of 2012, you have the right to:

Access the personal data we hold about you

Request correction or update of your personal information

Withdraw consent or request deletion of your data (subject to applicable laws)

Object to data processing under certain circumstances

Lodge a complaint with the National Privacy Commission (NPC)

For any data privacy concerns, you may contact us using the details provided below.

7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content.

You may adjust your browser settings to refuse cookies, but some features of our website may not function properly as a result.

8. Changes to this Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact Us
For questions, concerns, or requests regarding your personal data, you may contact:

IODHOME INC.
Data Privacy Officer
Email: contact@iodhome.com
Phone: +6328-967-7127
Address: ​Ground Floor, 165 Legazpi St, Legaspi Village, Makati 1229